Book online today
Common questions

Frequently asked questions

We understand that booking a day out for you and your friends or colleagues can feel like a huge responsibility, so we have put together a list of answers to some of the most common frequently asked questions to help give you that peace of mind. You can trust us to work hard at providing you and your friends/colleagues, the best experience possible.

Are there minimum and maximum numbers of people per tour?
I would like a customised itinerary, can I do this?
Will there be other people on the tour?
Do you have any tours that individual people or couples can join?
Can I bring water and snacks on the bus?
When is payment due?
How do I book?
Can we add extra pickup or drop off spots?
Can we ask the driver to take us to another venue on the way home and extend the tour?
Can I take children on the tour?
What if I have a non-drinker on a wine tour?
Is alcohol allowed on the bus?
What happens in the event of extreme weather conditions or road closures?
What if I don't know the exact number of people when booking?
Can extra people pay on the day?
What if I have a guest with dietary requirements?
Can we take lunch out of the package and/or bring our own lunch?